FAQ/ Sales and Payment/ payment-details

Questions on Sales and Payment

40 questions available

31
Should I need to pay, if I want to change from one plan to another?

Should I need to pay, if I want to change from one plan to another?You are in need to pay only the cost difference between your old plan and the new plan.

More...
32
Is it necessary to pay higher to register an expired domain?

Is it necessary to pay higher to register an expired domain?It is not necessary to pay higher to register an expired domain in common pool. Customer can register the expired domain as a 'new domain' at

More...
33
Can I pay in terms of INR through PayPal?

Can I pay in terms of INR through PayPal?Payments can be done only with 'US Dollars' in Paypal. Hence it is not feasible to pay in terms of INR.

More...
34
Is it necessary to pay any additional charges for using the payment gateway?

Is it necessary to pay any additional charges for using the payment gateway?There are no additional charges for using payment gateway during any of your orders through our site hioxindia.com.

More...
35
How a customer will know that his/her payment has failed?

How a customer will know that his/her payment has failed?We, the Service Provider, will forward a reminder mail to the customer, when his/her payment gets failed. On seeing the mail, customer can identify

More...
36
What you mean by Combo Offer?

Combo offer in Hioxindia is a discount applicable for the purchase of both Domain and Hosting services.Combo offer gives you the best discount pricing.Example:Buy a .com domain and 1GB Hosting @ Rs.500/yrBuy

More...
37
What is the Renewal Cost for my website?

You can view the renewal cost of your website in either of the two ways we have mentioned below.Option 1:Sign in into your account and proceed with the below stepsStep 1: From menu, click Orders -> My

More...
38
Does Hioxindia Discount Offers applicable to the Renewals?

No, Hioxindia Discount Offers are not applicable to the renewals. You will get only slab discount for the renewals. To get more details about the slab discount, proceed with the steps below.Login to

More...
39
After one year what will be charges for hosting and domain?

We cannot assure with the exact amount to be paid for hosting and domain renewals after one year.Prices for hosting and domains will be updated periodically. The price for the domain and hosting will be

More...
40
What should I do in case of Payment Failure in CCAvenue/EBS?

Incase of any payment failure in CCAvenue/EBS, the payment will be refunded to your bank account within 5- 7 working days. You may also contact our server support team to check whether the payment

More...