FAQ/ General/ support-general

Questions on General

35 questions available

31
What should I do when my site gets blacklisted?

What should I do when my site gets blacklisted?To retrieve your site from blacklist follow the below procedure:1) First, delete unwanted files or harm files found in your site.2) Send a mail to support@hioxindia.com,

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32
Can u delete all the data in my hosting account and make it as new?

Can u delete all the data in my hosting account and make it as new?Instead of deleting data, we will terminate your existing account and create a new hosting account.In order to do so, raise a Ticket or

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34
How to buy a demo hosting package?

How to buy a demo hosting package?Initially, you need to sign up with Hiox India to purchase a demo hosting package. Use this link to sign up for the demo package. Complete the sign up process and then

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35
Is it possible to change the wild card settings in shared hosting plan?

Is it possible to change the wild card settings in shared hosting plan?'Wild Card' settings cannot be modified in a Shared Hosting plan.Send a mail to support@hioxindia.com in order to know about how to

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