The following steps needs to follow for doing blacklist/whitelist an email account in cPanel
Step 1: Login into cPanel.
Step 2: In the search box, type as Spam Filter and hit enter. Click the Spam Filter icon shown to you.
Step 3: You will be directed to Spam Filter page. Ensure that slider next to Process New Emails and Mark them as Spam is enabled
Step 4: Scroll down and click on Show Additional Configuration.
Step 5: The menu will expand. Here, click on either Edit Spam Whitelist Settings or Edit Spam Blacklist Settings as per your need.
Step 5: Incase, in the previous step, if you have clicked Edit Spam Whitelist settings, then you will be directed to Spam Whitelist settings page. Here, click on Add A New "Whitelist_from" Item.
Step 6: Enter the domain name or mai id you wish to Whitelist and click on Update Whitelist (whitelist_from).
Step 7: You have successfully updated your Whitelist preferene.
To Add Blacklist:
Step 8: Incase, in the step 5, if you have clicked Edit Spam Blacklist settings, then you will be directed to Spam Blacklist settings page. Here, click on Add A New "Blacklist_from" Item.
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