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Frequently Asked Question

FAQ / General


How to submit a support ticket?

Follow the below steps to submit or create a support ticket.

Step 1: Login to Hiox India Client account.

Step 2: Click on My Tickets in the Dashboard menu.




Step 3: You will be directed to Tickets page. Click on Create Ticket tab.




Step 4: Enter all the mandatory details along with a message and click on Create Ticket.



Step 5: You have successfully created a support ticket, once it is processed your issue will be addressed and resolved.

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