Frequently Asked Question

FAQ / General


How to submit a support ticket?



How to submit a support ticket?


Follow the below steps to submit a support ticket.

Step 1: Open HioxIndia website.

Step 2: Click either Support icon or Support -> Ticket System in the home page.



Step 3: Now click New Ticket menu or else just click the Open New Ticket button under the 'New Ticket' menu.



Step 4: In the new page, fill up the details in 'Name, E-mail, Telephone, Subject, Message' column and pick any one of the option from Help Topic. Help topic determines the nature of your query i.e. it can be billing, support or general enquiry.



Step 5: Finally click the Open Ticket button to submit the ticket.

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