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Frequently Asked Question

FAQ / Windows Shared Hosting


How to solve the error The Server Responded 550 Access Denied acirc Invalid HELO Name in outlook ?

Cause :

The Server Responded 550 Access Denied Invalid HELO Name See RFC 2821 4.1.1.1

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Resoultion :

Click Outgoing Server tab in mail settings. click on My outgoing server (SMTP) requires authentication check box. choose use same settings as my incoming mail server and click ok button.

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Try to send and receive, you will not find that 550 error in your outlook.

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