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Frequently Asked Question

FAQ / Sales and Payment


My domain seems to be unavailable even after making the payment



My domain seems to be unavailable even after making the payment


This may occur very rarely that some one else had registered the same name you are trying to register and has paid for it just before you have done payment for it.

You may register a domain name in any available name. But if you fail to make the payment immediately it may be taken by anyone else.

If you like to continue the registration with a new available domain, then send a mail to sales@hioxindia.com with the new name or else we can refund the registration amount.

The refund will be processed to your account in few days.

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