Frequently Asked Question

FAQ / Other

When SSL will be Active?

Step 1: Go to Hiox India website and click on Log In.

Step 2: Enter your registered e-mail id and password to sign in to your account.


Step 3: Click on Orders in the menu and choose My Invoices from the drop-down menu.


Step 4: Now, My Invoice page will be shown, here you can see all the individual invoices for all your purchases made with Hiox India. Here, search your SSL invoice by entering the domain name in the Search Invoice box.


Step 5: Your SSL invoice with its status indicating in the numbers from 1 to 4 will be shown to you.
Here the Number (1) status indicates that SSL is in CSR Certificate Creation phase.
Number (2) status indicates SSL is waiting for enrollment.
Number (3) status indicates SSL is pending for verification.
Number (4) status indicates SSL certificate has been successfully generated.


Step 6: You can also click on the SSL Status option to check the SSL certificate status. As per the above picture, the SSL is in status3, which indicates it is in pending for verification phase.

Step 7: You can also check your SSL status by browsing your domain name in the browser. If your website is redirected with the https:, then your SSL is in active status.

Step 8: In case, even after activation of your website is not redirected with https:, then contact our technical support team at

How this faq is helpful:

Not at all
Not much
Some what

What could be better? (Optional)
  Not related to my issue
  Too complicated explanations
  Too much information
  Incorrect information
  Unclear information
  Incomplete information
  Too old information
Do you have any other feedback about this faq ?

Related Tags :

Related Questions