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FAQ/ Plan

"Plan" Related Questions

15 Questions Available.
1
Can I create my own plan sizes and pricing on my reseller account?

Yes, you can create plans of any size. A Cpanel/WHM reseller account can be set up in a number of different ways. However, we do allow you to create your own plan sizes and pricing, so you aren't restricted

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2
What is the minimum period to host a plan?

What is the minimum period to host a plan?The minimum hosting period for a plan depends upon the type and validity of a package. Validity of a package

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3
How do I know that my domain/hosting plan is going to expire?

How do I know that my domain/hosting plan is going to expire?There are two methods through which you can identify your domain/hosting plan's expiry date.

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4
Is it possible to downgrade the hosting account?

Is it possible to downgrade the hosting account?No it is not possible to downgrade a hosting account from the existing one. You can only upgrade the

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5
Will the rate for a package be changed in future?

Will the rate for a package be changed in future?Both the Plan and Rate are subjected to change at any time. Note that you

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6
When will I receive invoice for renewal of domain/hosting plan?

When will I receive invoice for renewal of domain/hosting plan?The new invoices for renewal of domain name or hosting package, will be generated only

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7
Can I create a dummy account in a reseller plan?

Can I create a dummy account in a reseller plan?Yes, a reseller can create a dummy account in the reseller package. The duplicate account can be created

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8
How many reseller panel will be provided with a Linux reseller package?

Customer will get a WHM Login for a Linux reseller package. Based on the reseller plan, a customer can  create

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10
For renewal of a plan, will you inform the customer through SMS message?

For renewal of a plan, will you inform the customer through SMS message?Yes, we do send sms messages for customers about plan renewal and also renewal

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11
Will there be any raise in price of both domain amp hosting packages?

Will there be any raise in price of both domain & hosting packages?Yes, definitely there will be change in the price level. Note that the price of both

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12
Should I need to pay, if I want to change from one plan to another?

Should I need to pay, if I want to change from one plan to another?You are in need to pay only the cost difference between your old plan and the new

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13
How many reseller panel will be provided with a windows reseller package?

How many reseller panel will be provided with a windows reseller package?Customer will be provided with One Plesk reseller account with login details,

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14
Recently added new domain in the existing hosting plan is not working. What can I do?

Recently added new domain in the existing hosting plan is not working. What can I do?It might be that you may not have updated the name servers or else

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15
Is it possible to change the wild card settings in shared hosting plan?

Is it possible to change the wild card settings in shared hosting plan?'Wild Card' settings cannot be modified in a Shared Hosting plan.Send a mail to

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