Can I create my own plan sizes and pricing on my reseller account?

Yes, you can create plans of any size. A Cpanel/WHM reseller account can be set up in a number of different ways. However, we do allow you to create your own plan sizes and pricing, so you aren't restricted

What is the minimum period to host a plan?

What is the minimum period to host a plan?The minimum hosting period for a plan depends upon the type and validity of a package. Validity of a package

How do I know that my domain/hosting plan is going to expire?

How do I know that my domain/hosting plan is going to expire?There are two methods through which you can identify your domain/hosting plan's expiry date.

Is it possible to downgrade the hosting account?

Is it possible to downgrade the hosting account?No it is not possible to downgrade a hosting account from the existing one. You can only upgrade the

Will the rate for a package be changed in future?

Will the rate for a package be changed in future?Both the Plan and Rate are subjected to change at any time. Note that you

When will I receive invoice for renewal of domain/hosting plan?

When will I receive invoice for renewal of domain/hosting plan?The new invoices for renewal of domain name or hosting package, will be generated only

Can I create a dummy account in a reseller plan?

Can I create a dummy account in a reseller plan?Yes, a reseller can create a dummy account in the reseller package. The duplicate account can be created

How many reseller panel will be provided with a Linux reseller package?

Customer will get a WHM Login for a Linux reseller package. Based on the reseller plan, a customer can  create

Does your hosting plan support Ruby on Rails 3.1.0 and 1.9.2 version?

For renewal of a plan, will you inform the customer through SMS message?

For renewal of a plan, will you inform the customer through SMS message?Yes, we do send sms messages for customers about plan renewal and also renewal

Will there be any raise in price of both domain amp hosting packages?

Will there be any raise in price of both domain & hosting packages?Yes, definitely there will be change in the price level. Note that the price of both

Should I need to pay, if I want to change from one plan to another?

Should I need to pay, if I want to change from one plan to another?You are in need to pay only the cost difference between your old plan and the new

How many reseller panel will be provided with a windows reseller package?

How many reseller panel will be provided with a windows reseller package?Customer will be provided with One Plesk reseller account with login details,

Recently added new domain in the existing hosting plan is not working. What can I do?

Recently added new domain in the existing hosting plan is not working. What can I do?It might be that you may not have updated the name servers or else

Is it possible to change the wild card settings in shared hosting plan?

Is it possible to change the wild card settings in shared hosting plan?'Wild Card' settings cannot be modified in a Shared Hosting plan.Send a mail to