FAQ/ Domain/ nameserver

Questions on Domain

20 questions available

1
How to change name server for a domain?

How to change name server for a domain?Use this Name Server Change to gather more information regarding the name server change.

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2
How to make a domain point the web space purchased from HIOX INDIA or What are the values of the nameservers.

Name servers for HIOX web hosting packages?This is a commonly asked question, I have purchased a hosting package from you and have uploaded my files, how to make my domain name fetch pages from the web

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3
I have registered domain name with HIOX INDIA and pointed to other hosting providers server by changing the nameservers, but still website is not active why ?

The Name Servers once updated will take a time period of 5-24 hours to propagate in all ISP's. Once domain got propagated and points to the hosting server, it will run up and fine.

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4
How to change the nameserver in HIOXINDIA client account ?

Follow the steps given below for update / change your name server details in domain:Step 1: Go to Hioxindia.com and  Sign in to your account.Step 2: Go to Orders -> My Invoices from the sub-menu.Step

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5
How long will the domain propagation process take place?

The Domain Propagation process normally takes around 48 hours to propagate globally, after updating your Name Servers. It depends upon the network agencies i.e. Internet Service Providers to speed up the

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6
How to change the Name Server?

Follow the steps given below for update / change your name server details in domain:Step 1: Go to Hioxindia.com and Sign in to your account.Step 2: Go to Orders -> My Invoices from the sub-menu.Step

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7
Can I upload files at the time of domain propagation?

Can I upload files at the time of domain propagation?Yes, you can upload the files during the domain propagation period. Note that you can upload the files through SFTP, but you cannot view your website

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8
How much it will cost to update the name servers?

How much it will cost to update the name servers?No, there is no cost required for updating the 'Name Servers'. Customer can login to their Client Login and update the name servers. Through the client

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9
How to check the status of a domain/website after updating the name servers for it?

How to check the status of a domain/website after updating the name servers for it?Use the below placed link to check out the status of your domain name, http://www.greatstatistics.com/yoursitename.comIn

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10
What is the maximum propagation period of a domain?

What is the maximum propagation period of a domain?Normally it takes around 24 hours to propagate. But sometimes the domain propagation might take 48 hours too. If you update the name servers, the local

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11
Is there any way to view my site during propagation period?

Is there any way to view my site during propagation period?It is not feasible to access a site when a domain is under propagation. But customers can use the 'preview url' to view their site at the time

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12
What is Name Server?

A name server translates domain names into IP addresses. This makes it possible for a user to access a website by typing in the domain name instead of the website's actual IP address.Each domain name must

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13
I bought domain from another company. Will you help me to change the name servers?

I bought domain from another company. Will you help me to change the name servers?No, we cannot change the name server of the domain purchased from another company. You can ask your service provider from

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14
Why I am unable to ping my site?

Why I am unable to ping my site?You are unable to ping your website because you may have updated the Name Servers. So, your domain is still under the propagation period. Only when the domain propagation

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15
How to set up private name servers?

How to set up private name servers?When you have both domain and hosting with Hioxindia, then1) You have to buy a Static IP with Hioxindia and map the ip address with your hosting space for the domain

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