Frequently Asked Question

FAQ / Linux Shared Hosting


Can you delete the files in public html folder?



Can you delete the files in public_html folder?


Deleting files from public_html folder will completely erase the specified file content from the website. Hence we don't have the permission to delete customers files from the server. You can remove the unnecessary files from your end itself.

If in case, you want us to delete the files under the public_html folder, then you have to send those file names to support@hioxindia.com from your registered Email id.

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