FAQ/ General/ basics-general

Questions on General

191 questions available

121
What is the default port number for SMTP?

The default port number for SMTP is 25,465,587,2525.

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122
Is it possible to activate a terminated account?

Is it possible to activate a terminated account?Once the account is terminated no files related to the domain / hosting will be available in the server. You may create a new account and re-create the files

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123
Will the performance of a browser affect a website?

No, the performance of a particular web browser won't affect the website. Note that if there is any issues in a customer's web browser, then it will affect customer's system only. The performance or page

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124
Is there any software available to upload files other than Filezilla?

Is there any software available to upload files other than Filezilla?You can use File Manager in your control panel to upload the files other than Filezilla.

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125
Will both Linux and windows hosting packages support PHP?

Will both Linux and windows hosting packages support PHP?Yes, both the 'Linux' and 'Windows' hosting plans support/provide PHP feature. Both of these packages support php version 5.2/5.3. To know about

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126
How to increase the upload limit in the server?

How to increase the upload limit in the server?No, it is not feasible to raise the upload limit directly in the server. If required, customers can upgrade their existing hosting package to next level in

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127
What is the difference between a customer and a reseller?

What is the difference between a customer and a reseller?The difference between a reseller and a customer is that, Resellers act as a distributors of the domain and hosting packages purchased by them.

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128
Is it possible to cancel the domain or hosting order?

Is it possible to cancel the domain or hosting order?Yes, it is feasible to cancel the domain/hosting order. But it will be done depending upon the situation. In this circumstance, customers need to pay

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129
What to do when a hosting plan is scrapped by the service provider?

What to do when a hosting plan is scrapped by the service provider?If the service provider removes a hosting package suddenly, then customers will be allowed to use the same package till the expiry date.When

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130
Does the demo package is provided in reseller accounts?

Does the demo package is provided in reseller accounts?Yes, we do offer demo packages in reseller accounts. Use this link to have more information regarding the demo package.

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131
My site shows Under construction even after uploading the files. Why?

My site shows 'Under construction' even after uploading the files. Why?This might occur if you have not removed the default file namely index.html from your home folder.1) Check whether you have removed

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132
How many DBs and subdomains can I create in a hosting plan?

How many DBs and subdomains can I create in a hosting plan?There is no such limit for creating number of DBs and sub-domain in the hosting plan you purchase.However, you could be limited by the space you

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133
For how much space, can I get dedicated hosting?

For how much space, can I get dedicated hosting?You can buy either VPS hosting packages or dedicated server packages to get a dedicated hosting for your site or application.The details of the VPS hosting

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134
How to identify that a site is pointing a server or not?

How to identify that a site is pointing a server or not?- Name server details indicates the server to which the domain is pointing to. - Use the following link to know your Name Server, http://hscripts.com/tools/HDNT/index.php

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135
Is it possible to migrate a website so quicker to a new server?

Is it possible to migrate a website so quicker to a new server?Migration time of a website depends upon the following factors,1) Your Control Panel in new server and the old server.2) Your website account

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