FAQ/ General/ basics-general

Questions on General

191 questions available

77
Is it possible to host two domain names under the 500 MB hosting plan?

Is it possible to host two domain names under the 500 MB hosting plan?The 500 MB hosting plan doesn't have any Add on domain support, so practically it is not feasible to host two domains under the single

More...
78
How can I host unlimited domains in my hosting account?

How can I host unlimited domains in my hosting account?If you want to create unlimited domains in your hosting account then you should buy either Windows or Linux Reseller Hosting plan. The plans under

More...
79
Why there is 50 emails per hour limit in hosting account?

Why there is 50 emails per hour limit in hosting account?All the mail servers will have limit. Normally we do not allow passage of bulk mails, spam or marketing mails in shared server. So, customers who

More...
80
Which is the best package for hosting my WordPress blog?

Which is the best package for hosting my WordPress blog?To host the WordPress blog,you can choose either Windows Hosting or Linux Hosting. A basic hosting space would be enough for a starter wordpress

More...
81
Will I be able to purchase Static IP and SSL certificate jointly?

Will I be able to purchase Static IP and SSL certificate jointly?Yes, but there is no option available to make a online payment. However you can find the rates for above mentioned features from our sales

More...
82
How to create a folder outside the root directory?

How to create a folder outside the root directory?All the files you use in your website will be placed under the Root Directory. In Linux server it is displayed as 'public_html' and in Windows server it

More...
83
How to ping a website?

How to ping a website?If you are a windows user, then do as follows:Step 1: Choose Run from the start menu, enter cmd and click Ok button.Step 2: Then enter Ping followed by an IP address/website name

More...
84
How can I get password protection for particular pages?

How can I get password protection for particular pages?Password protection is an option to safeguard the files or folders in the hosting account.Refer to this Password Protect link to gather more information

More...
85
I don t know about programming. Are there any helpful tools available to handle a site?

I don't know about programming. Are there any helpful tools available to handle a site?With the purchase of any hosting space, you will get the third party applications like 'WordPress, Joomla, Drupal'

More...
86
My site is not opening. Are there any issues in it?

Your might face issues with your site sometimes due to various reasons. The given link guides you to check for basic possibilities. If you are yet can't able to find out the issue you may contact our support

More...
87
In how many days my website will be in top of search item?

In how many days my website will be in top of search item?To make your website to be at the top of search list, you need to do Search Engine Optimization [SEO]. SEO is a technique used to increase the

More...
88
Whether the free templates offered by Hiox India can be used for my clients and commercial purpose?

Whether the free templates offered by Hiox India can be used for my clients and commercial purpose?Yes, you can use the free templates of Hiox India. Without removing the copyright links of Hiox India

More...
89
Can I add additional domain in the demo hosting pack?

Can I add additional domain in the demo hosting pack?No, it is not possible to include an additional domain in a demo pack. In the demo package, a customer is permitted only to test their files for the

More...
90
Is it possible to migrate from Windows hosting plan to Linux hosting plan?

Yes, it is possible to migrate from windows to linux hosting and vice versa.Login to your client login.Goto orders > my invoices.Navigate through the hosting invoice and select other request > Move from

More...