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Frequently Asked Question

FAQ / General


Can I get the login details by raising a ticket?

Yes, customers can able to obtain their login details by raising a support ticket. Use this link to raise a ticket.


Password Reset
is a feasible solution when you forgot your control panel password. You can reset the password by clicking on the Reset Password option in Hiox India client account. Once done, you will receive the new login details to your registered mail id within few minutes.

You can check your hosting configuration details like FTP account details and Email information by using Hosting Info option in Hiox India client login.

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