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Frequently Asked Question

FAQ / General


Why I am Unable to Upload Files?

If you are unable to upload files it may be because of the following reasons,

  1. Due to permission issue ie, You may don't have permission to upload files.
  2. You might have entered a wrong username and password. Make sure that, there are no spaces appended in the password and username.
  3. You might have entered a wrong FTP / SFTP port number.
  4. Maybe in your system, local IP/ firewall/anti-virus blocks your port from uploading files.
If none of these works, you can contact support@hioxindia.com

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