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Frequently Asked Question

FAQ / Basics


Uploaded Files but still Website is not Working?

The main two reasons why your website is not working even files are uploaded are given below:


1) Do check whether domain name is pointing to the server. If you have update name server few minutes ago, wait for domain propagation as it takes about 5 to 24 hours to be propagated in all ISP networks.
2) Do check whether your website files are uploaded under correct document directory.

Note: If your website is not working even after following the above mentioned two steps. Contact to our support team - support@hioxindia.com

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