FAQ/ Payment

"Payment" Related Questions

23 Questions Available.
1
How can I pay for web hosting?

Most web hosts will accept debit / credit, Net banking, Cash Deposit and some will accept Pay-pal / Money Order / Cheque.

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2
What are the payment options available

Online Payments: a) Paypal / Credit card Choose the product and use the Order option in the respective pagesOffline Payments:

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3
Do you have Xpress money payment option ?

Hiox India have Paypal and Western Union transfer option for overseas customers. There is no xpress money option provided.

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4
Do I need to inform after making payment to process the order?

Do I need to inform after making payment to process the orderYes, it is necessary to intimate us after you have made the payment. Normally, when

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5
I tried to pay amount through myorderbox. But it failed.

I tried to pay amount through myorderbox. But it failed.You cannot use myorderbox URL to make payment for domain or hosting orders, from now.Previously,

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6
Can I pay using my debit card maestro card ?

Can I pay using my debit card (maestro card)?No, it is not possible to pay through the maestro card. Our gateway accepts payment only through VISA

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7
Why is Rs 100 charged while making cash deposit?

It is a usual procedure of any Bank in India to charge Rs 100 for the Cash Deposits made by a person to another. Hiox India welcomes customers to deposit cash either in our HDFC

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8
What are the payment options available to make payment?

What are the payment options available to make payment?Normally, you can use either Online, Offline payment options to pay

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9
Under what circumstances the payment failure happens?

Customer can make the payment either through any available online or offline payment options. Payment failure can happen in both the means. Payment failure happens in online payment method due

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10
I paid before expiry date. But I got mail saying my account has been suspended due to non payment?

I paid before expiry date. But I got mail saying my account has been suspended due to non payment?It may happen in rare circumstances. By mistake the

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11
Will there be any issues in domestic payment made through PayPal?

Will there be any issues in domestic payment made through PayPal?Yes, PayPal may not accept domestic payment in certain cases. So, it is better to avoid

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12
Do you provide any online payment gateway other than add fund option?

Do you provide any online payment gateway other than add fund option?Click Here to refer to the

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13
I had made payment for my friend s domain order. Can I view all the information of that site?

I had made payment for my friend's domain order. Can I view all the information of that site?No, it is not possible. Even if you make payment for others,

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14
When will you update the fund details, if I add funds to my add fund account?

When will you update the fund details, if I add funds to my add fund account?If you add funds via online payment, it will be updated immediately. If

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15
Under what circumstances a domain order will be cancelled by the service provider?

Under what circumstances a domain order will be cancelled by the service provider?The order will be cancelled under the following circumstances.>>

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16
I paid for domain transfer. But in client login, the payment history is blank?

I paid for domain transfer. But in client login, the payment history is blank?Generally the transaction details will be added to Client

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17
What can I do if the price is raised after I have made the payment?

What can I do if the price is raised after I have made the payment?If the price is raised unexpectedly then you can pay the difference amount in your

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18
Will you do the money reversal, if double payment was made through online?

Will you do the money reversal, if double payment was made through online?If you have made a double payment for an order, and we have received the same

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19
Does PayPal accept domestic payment?

Does PayPal accept domestic payment?No, PayPal does not accept the domestic payment. PayPal appears to be blocking personal transactions to or from accounts

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20
Can I upgrade hosting plan before the payment is confirmed?

Can I upgrade hosting plan before the payment is confirmed?No, it is not possible to upgrade a hosting package before the payment is confirmed. Customer

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21
How can I get the transaction details?

How can I get the transaction details?You may check your transaction details in your account page. Just login to your account and select the 'Payments

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22
Is it necessary to pay any additional charges for using the payment gateway?

Is it necessary to pay any additional charges for using the payment gateway?There are no additional charges for using payment gateway during any of your

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23
How a customer will know that his/her payment has failed?

How a customer will know that his/her payment has failed?We, the Service Provider, will forward a reminder mail to the customer, when his/her payment

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