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FAQ/ Renewal

"Renewal" Related Questions

31 Questions Available.
1
How to renew a Domain Name

You can easily renew your domain name by simply logging into your Hioxindia account.Kindly refer the tutorial

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2
Rules to follow on Domain Transfer

Important Note: Transferring your Domain Name to HIOX INDIA will add 1 more year to your current expiry date.

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3
What happens if i do not renew my domain name on time?

Do not renew domain name on time?Whenever a particular domain name is not renewed till the Expiry date, it would slip into the Renewal Grace Period. This

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4
How can I check the renewal of a domain/hosting plan?

How can I check the renewal of a domain/hosting plan?To identify the renewal date of your domain or hosting plan, you can just login to your

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5
Can I go for half yearly renewal of hosting space?

Can I go for half yearly renewal of hosting space?No, it is not possible to do half yearly renewal for a hosting space. For renewals, you need to do

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6
Will the rate for a package be changed in future?

Will the rate for a package be changed in future?Both the Plan and Rate are subjected to change at any time. Note that you

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7
I have recently renewed my domain. But still it shows expiry status in whois page?

I have recently renewed my domain. But still it shows expiry status in whois page?Even if you have renewed your domain name, the whois will take some

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8
Can I register an expired domain before it comes to the common pool?

Can I register an expired domain before it comes to the common pool?No, you cannot register an expired domain, until it comes to the common pool.In

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9
When will I receive invoice for renewal of domain/hosting plan?

When will I receive invoice for renewal of domain/hosting plan?The new invoices for renewal of domain name or hosting package, will be generated only

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10
After renewing my expired site, when can I access it?

After renewing my expired site, when can I access it?After renewal, it may take up to 24 hours for the website expired to point back to the hosting

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11
Can I get discount for renewal of a domain/hosting?

Can I get discount for renewal of a domain/hosting?No, it is not possible. Generally discount cannot be given for the renewal of a domain or hosting

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12
How to renew a domain/hosting package?

How to renew a domain/hosting package?Renewing the domain/hosting packages on time is always advisable to ensure the smooth run of your website in the

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13
Why the renewal charge for a domain costs higher than its original rate?

Why the renewal charge for a domain costs higher than its original rate?The renewal charge for a domain costs higher than its original rate because the

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14
When a domain will be removed on its own?

When a domain will be removed on its own?If a domain is not renewed by its owner before the end of its (domain) grace period, then the domain will be

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15
For renewal of a plan, will you inform the customer through SMS message?

For renewal of a plan, will you inform the customer through SMS message?Yes, we do send sms messages for customers about plan renewal and also renewal

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16
What should I do to get additional grace period to renew my hosting space?

What should I do to get additional grace period to renew my hosting space?Customer who requires additional grace period, should send a mail to

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17
What to do if I don t want to use the domain/hosting plan further?

What to do if I don't want to use the domain/hosting plan further?If you don't want to use the domain/hosting packages you have, you may simply leave

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18
Will there be any additional benefit in renewing a domain/hosting before the expiry date?

Will there be any additional benefit in renewing a domain/hosting before the expiry date?No, there will not be any extra benefits on renewing a domain

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19
Can the renewal be done on behalf of the customer?

Can the renewal be done on behalf of the customer?HIOX Sales team will renew for the customer, if there is enough fund available for renewal as the debit

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20
Can I renew my domain and hosting before the renewal period?

Can I renew my domain and hosting before the renewal period? Yes, you can renew your domain or hosting before the renewal period. Follow the below steps

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21
How many years of renewal are offered with a domain transfer?

How many years of renewal are offered with a domain transfer?In general, you will get 1 year renewal along with domain transfer. You can view the details

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22
List the renewal grace period for the entire domains?

List the renewal grace period for the entire domains?When a domain owner fails to renew his domain before the expiry date then it will fall into

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23
Will I be able to upload the files when my account is expired?

Will I be able to upload the files when my account is expired?You cannot upload the files if your hosting account has expired. You cannot login

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24
I have not renewed my domain for a long time. Will it affect my website?

I have not renewed my domain for a long time. Will it affect my website?If you do not renew your domain name within the given grace period, then it would

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25
I had renewed my domain. But I received mail stating that hosting needs to be renewed?

I had renewed my domain. But I received mail stating that hosting needs to be renewed?You might have own both domain and hosting from us. In such case,

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26
What is the Renewal Cost for my website?

You can view the renewal cost of your website in either of the two ways we have mentioned below.Option 1:Sign in into your account

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27
Does Hioxindia Discount Offers applicable to the Renewals?

No, Hioxindia Discount Offers are not applicable to the renewals. You will get only slab discount for the renewals. To get more details about the slab discount, proceed with the steps below.Step

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28
How can i apply the coupon code for renewal?

No, there are no discounts or offers for renewals.The discount and coupon codes are applicable only for the new purchase of domain and hosting plans.You cannot use the

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29
How to renew SSL certificate?

Follow the below steps to renew your SSL certificate.Step 1: Login to your Hioxindia Client

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30
Why renewal cost has no discount?

Discount is not applicable if your hosting is renewed within 1 year. There is a slab discount for renewals according to the domain extension you choose.

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31
What to do if payment got failure but amount debited while transferred the amount?

If the amount received to Hiox India, your order will be placed automatically, If not, EBS / CCAvenue payment will be redirected and your amount will be refunded automatically to your account in

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