FAQ/ Sales and Payment/ payment-details

Questions on Sales and Payment

40 questions available

1
How can I pay for web hosting?

Most web hosts will accept debit / credit, Net banking, Cash Deposit and some will accept Pay-pal / Money Order / Cheque.

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2
Is any charges for changing hosting space domain name?

Hosting purchased with the domain name can be updated with new domain name at any point of time and there are no charges incurred on this domain swapping. It just requires a mail to support@hioxindia.com

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3
What are the payment options available

Online Payments: a) Paypal / Credit card Choose the product and use the Order option in the respective pagesOffline Payments: b)ICICI On choosing ICICI, please do a account transfer or drop a cheque in

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4
What is PayPal?

PayPal is owned by eBay.The user have to sign up with PayPal and then enter the necessary banking and credit card information. Once registration is completed, your email address is all you need to send

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5
Do you have Xpress money payment option ?

Hiox India have Paypal and Western Union transfer option for overseas customers. There is no xpress money option provided.

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6
how to know cvv number in sbi atm card?

CVV number is given on the back of your debit card, below the black strip. There is  white small box having digits from that the last 3 digits are your CVV number. For example: 5678910, in this 910

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7
how much length is cvv number in bank of india?

Card Verification Value (CVV) number is the last three digit number printed on the signature panel located on the back of your debit card.The CVV number will be of 3 digits normally. CVV numbers should

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8
Why is Rs 100 charged while making cash deposit?

It is a usual procedure of any Bank in India to charge Rs 100 for the Cash Deposits made by a person to another. Hiox India welcomes customers to deposit cash either in our HDFC Bank or in ICICI Bank account.The

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9
I cannot find CVV number in my debit card?

The word CVV stands for Card Verification Value. Generally the three digit CVV number is printed at the backside of all the 'Debit and Credit Cards'. The three digit CVV number is followed by four digit

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10
Do I need to inform after making payment to process the order?

Do I need to inform after making payment to process the orderYes, it is necessary to intimate us after you have made the payment. Normally, when we receive funds offline, we keep the orders in pending

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11
I tried to pay amount through myorderbox. But it failed.

I tried to pay amount through myorderbox. But it failed.You cannot use myorderbox URL to make payment for domain or hosting orders, from now.Previously, the myorderbox was utilized to make payments but

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12
My domain seems to be unavailable even after making the payment

My domain seems to be unavailable even after making the paymentThis may occur very rarely that some one else had registered the same name you are trying to register and has paid for it just before you

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13
Can I pay using my debit card maestro card ?

Can I pay using my debit card (maestro card)?No, it is not possible to pay through the maestro card. Our gateway accepts payment only through VISA and Master Card. To gather more details regarding payment,

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14
How many days will it take to get the refund amount?

All Payments To hioxindia.com (HIOX INDIA) are Non-Refundable. However we may review it on need-be-basis. Under the circumstances when your payment has to be refunded, you have to send a request mail to

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15
How much time will it take to activate an order after cash deposit?

The cash deposited in our ICICI or HDFC Bank accounts might take few hours to reflect in our online accounts. After making the payment, send the payment details to support@hioxindia.com so that it will

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