FAQ/ Hosting

"Hosting" Related Questions

111 Questions Available.
1
What is Hosting?

Hosting Web hosting is a web space with added support like DNS, email, cpanel. You have to purchase web space to upload files. We will be providing

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2
How can I pay for web hosting?

This depends on which host you decide to go with. Most web hosts will accept credit cards, and some will accept PayPal and/or a Money Order / Check.

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3
How can I add packages for my reseller hosting package?

Add Packages for Reseller hosting Unlimited domains can be hosted under reseller hosting package. The web space for each domain to be hosted may vary. Therefore,

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4
How can I host a domain under reseller hosting.

Unlimited domains can be hosted under reseller hosting package. First create packages in order to host the domains easily.

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5
How many domains can I host in reseller hosting package?

There is no specific limit for no. of domains hosted in reseller hosting package. The no. of domains depends on the web space allocated for each domain. Say, if you want to have 3MB space for

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6
Can I upgrade or increase the web hosting space at any time

Upgrading Hosting Package: You can add additional web space or upgrade to a higher hosting package at any point of time.

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7
Can I upgrade or increase my reseller web hosting space at any time.

Upgrading Reseller Hosting Package: You can add additional reseller web space or upgrade to a higher hosting package at any point of time. Additional

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8
How many E-mail ids can I create in a hosting package

Email Accounts Your limit for email account is only the space which you have purchased. You can create as many accounts with in the purchased limit. Let

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9
Changing hosting package password

Changing Web Hosting/cpanel password: Your can change or modify the password of the "web space" or "hosting package" by following the below instructions.

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10
Why Linux for web hosting

Linux hosting LINUX / UNIX operating system has been known to be very stable and robust. Any website hosted on Linux server will have very high up-time i.e.

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11
Can I skip from Linux hosting to Windows hosting?

Yes, you can. For changing Linux hosting to Windows hosting, follow the step by step procedure, Note: We could not restore the linux hosting back up files to windows hosting, and vice versa. We

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12
Which hosting platform should I prefer, Linux/ Windows?

Windows Hosting: Windows is the product of Microsoft, used to most common usages. The most important fact is that Wizards wait to help at any turn, tool

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13
I have purchased web hosting, where can I find my cPanel details ?

You will receive the hosting server login details to your registered email id, after we had processed your hosting order.First, check the inbox in your registered mail id. If you still can't find

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14
Even if I don't have a domain name, Can I buy a hosting package?

Even if I don't have a domain name, Can I buy a hosting package? Yes, you can purchase a hosting plan without a domain name. At the time of the hosting

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15
How can I check the renewal of a domain/hosting plan?

How can I check the renewal of a domain/hosting plan? To identify the renewal date of your domain or hosting plan, you can just login to your Client

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16
Can I use the existing hosting account for my alternate domain?

Can I use the existing hosting account for my alternate domain? If you already have hosting account with us, then it is possible to host the alternate

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17
Do you provide SSH login in shared hosting plans?

Do you provide SSH login in shared hosting plans? No, we don't provide SSH login in shared hosting plans. If you need SSH login, then

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18
How to buy free hosting?

How to buy free hosting? Hiox India provides free web hosting packages. To purchase free hosting plans, just send a mail to free@freeindianhosting.com,

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19
Can I go for half yearly renewal of hosting space?

Can I go for half yearly renewal of hosting space? No, it is not possible to do half yearly renewal for a hosting space. For renewals, you need

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20
Will I get additional bandwidth with purchase of hosting package?

Will I get additional bandwidth with purchase of hosting package? No, it is not possible to get additional bandwidth with purchase of hosting plan.

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21
Which is the best hosting plan for live video streaming?

Which is the best hosting plan for live video streaming? Basically the user can choose any one of the two live streaming plans. In case you stream

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22
Are there any hidden charges added with the domain or hosting packages?

Are there any hidden charges added with the domain or hosting packages? No, there are no hidden charges added with the domain and hosting plans

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23
My demo account is converted into regular hosting plan. But space and bandwidth limit haven't changed.

My demo account is converted into regular hosting plan. But space and bandwidth limit haven't changed. For the above issue, send a mail to

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24
Which hosting plan supports struts version 2?

Which hosting plan supports struts version 2? The Dedicated JVM hosting plan supports the Struts version 2. So purchase any one of the plans available

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25
I have taken a shared hosting plan. How many concurrent users are supported in that?

I have taken a shared hosting plan. How many concurrent users are supported in that? Our servers have the capacity to handle few thousand requests.

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26
I didn't receive any confirmation mail, after placing order for domain/hosting registration.

I didn't receive any confirmation mail, after placing order for domain/hosting registration. You may not receive the confirmation mail because you

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27
I want to buy hosting package. Will it need public IP address?

I want to buy hosting package. Will it need public IP address? No, the public IP address is not required while purchasing a hosting plan. Normally

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28
Do you provide customized hosting package?

Do you provide customized hosting package? No, we do not provide customized hosting space at any circumstances. If needed, you can buy the hosting

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29
How to identify the expiry date of a hosting account?

How to identify the expiry date of a hosting account? Follow the below steps to identify expiry date of a hosting account. Step 1:

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30
I didn't get any confirmation mail regarding the domain/hosting purchase?

I didn't get any confirmation mail regarding the domain/hosting purchase? Normally you will receive the confirmation mail for the order to your

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31
What is the minimum period to host a plan?

What is the minimum period to host a plan? The minimum hosting period for a plan depends upon the type and validity of a package. Validity of a package

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32
How do I know that my domain/hosting plan is going to expire?

How do I know that my domain/hosting plan is going to expire? There are two methods through which you can identify your domain/hosting plan's expiry

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33
Is it possible to downgrade the hosting account?

Is it possible to downgrade the hosting account? No it is not possible to downgrade a hosting account from the existing one. You can only upgrade

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34
Can I change the domain of the hosting account?

Can I change the domain of the hosting account? Yes, you can change the domain name of the existing hosting plan. Just send a mail to support@hioxindia.com

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35
Is it possible to edit DNS to add Google apps mail in a hosting plan?

Is it possible to edit DNS to add Google apps mail in a hosting plan? Yes, it is possible to edit the DNS, but the DNS records should be added in

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36
Does the hosting package include domain name?

Does the hosting package include domain name? Note that the domain and hosting are two different features. Generally, the domain does

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37
How to create a hosting account in Plesk 10?

How to create a hosting account in Plesk 10? Follow the below steps to create an account in the Plesk, Step 1: Login to your Plesk and

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38
Players Used for Live Streaming Hosting

Players Used for Live Streaming Hosting Players are tools used to customize and embed video streams into web pages. There are various tools available to display the

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39
Red5 server for Live Streaming Hosting

Red5 server for Live Streaming Hosting Red5 is an Open Source Flash Server which is written in Java. This server helps to stream audio and video files to the browser.

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40
Wowza Media Server for Live Stream Hosting

Wowza Media Server for Live Stream Hosting Wowza Media Server is a high performance media streaming server software to stream live and on-demand video,

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41
Flash Media Server for Live Stream Hosting

What is mean by Flash Media Server? FMS (Flash Media Server) is a media server from Adobe Systems which helps to stream live video

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42
How do I transfer my hosting from my existing Provider to Hiox India?

To transfer your hosting account from your existing Provider to Hiox India, we suggest the following steps: 1) Backup your Files through Cpanel save it in your local folder. 2)

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43
What is FTP in web hosting?

FTP or File Transfer Protocol File Transfer Protocol is a way of transferring files between computers. Most web hosting companies also implement an FTP server

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44
How to make Domain and Hosting order together?

How to make Domain and Hosting order together? Hioxindia offers an opportunity to apply for 'Domain & Hosting' order simultaneously. These two services

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45
How to purchase a demo hosting pack?

How to purchase a demo hosting pack? Follow the below steps to purchase the demo hosing pack from Hiox India, Step 1: You must have

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46
How many mails can I send in a day through my hosting account?

How many mails can I send in a day through my hosting account? Normally, you can send 50 mails per hour. The limit is only 50 mails for

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47
Will the shared hosting plan affect the speed of the server?

Will the shared hosting plan affect the speed of the server? The shared hosting does not always affect the speed of the server. It happens only on

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48
Do you have audio streaming hosting plans?

Do you have audio streaming hosting plans? Hiox India provides Live Streaming hosting to the customers. However, we do not have separate plans for

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49
Is it compulsory to purchase both the domain and hosting from a single service provider?

Is it compulsory to purchase both the domain and hosting from a single service provider? It is not necessary to buy both the domain and hosting from

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50
Is it possible to host two domain names under the 500 MB hosting plan?

Is it possible to host two domain names under the 500 MB hosting plan? The 500 MB hosting plan doesn't have any Add on domain support,

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51
How can I host unlimited domains in my hosting account?

How can I host unlimited domains in my hosting account? If you want to create unlimited domains in your hosting account then you should buy either

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52
When will I receive invoice for renewal of domain/hosting plan?

When will I receive invoice for renewal of domain/hosting plan? The new invoices for renewal of domain name or hosting package, will be generated

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53
Why there is 50 emails per hour limit in hosting account?

Why there is 50 emails per hour limit in hosting account? All the mail servers will have limit. Normally we do not allow passage of bulk mails, spam

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54
Is it possible to update the PHP version in Linux Shared Hosting?

Is it possible to update the PHP version in Linux Shared Hosting? No, it is not feasible to update or modernize the current PHP version in the Linux

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55
Which is the best package for hosting my WordPress blog?

Which is the best package for hosting my WordPress blog? To host the WordPress blog, you can choose either Windows

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56
How to purchase demo hosting in FFMpeg hosting?

How to purchase demo hosting in FFMpeg hosting? To buy demo FFMpeg hosting package, you need to send a mail to support@hioxindia.com

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57
I forgot my password for my hosting control panel. How to recover it?

I forgot my password for my hosting control panel. How to recover it? There are two steps through which you can recover your password.

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58
How to avoid spam mails in a hosting account?

How to avoid spam mails in a hosting account? To avoid the spam mails in a hosting account, you must need Spam Assassin feature.

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59
Can I add additional domain in the demo hosting pack?

Can I add additional domain in the demo hosting pack? No, it is not possible to include an additional domain in a demo pack. In the demo package,

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60
Is it possible to migrate from Windows hosting plan to Linux hosting plan?

Is it possible to migrate from Windows hosting plan to Linux hosting plan? Yes, it is possible. Note that the migration from one hosting plan to another

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61
How many email accounts can be added in a hosting account?

How many email accounts can be added in a hosting account? You can create unlimited e-mail accounts in your hosting account. Any how it depends upon

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62
How to upgrade my web hosting package?

How to upgrade my web hosting package? Follow the below steps to upgrade your hosting package. Step 1: Login to your client

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63
What is Dedicated or Private JVM hosting?

What is Dedicated or Private JVM hosting? This hosting plan is applicable for medium and large scale java applications. It provides 'NGASI Application

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64
What happens if I change the domain in the hosting end?

What happens if I change the domain in the hosting end? You cannot be able to view your site if you have modified the domain name in the hosting end.

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65
What are the two types of transfer available?

What are the two types of transfer available? Normally there are two kinds of transfers are available. The first one is simply changing the hosting

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66
Can I get discount for renewal of a domain/hosting?

Can I get discount for renewal of a domain/hosting? No, it is not possible. Generally discount cannot be given for the renewal of a domain or hosting

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67
How can I access Cpanel, before the domain is mapped to hosting space?

How can I access Cpanel, before the domain is mapped to hosting space? During the initial setup, you would have received a mail with the details of

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68
Can I change the domain name associated with hosting space?

Can I change the domain name associated with hosting space? No, a customer cannot modify the domain name in their hosting control panel. Note that

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69
How can I restart the application server in VPS hosting plan?

How can I restart the application server in VPS hosting plan? If you have purchased any VPS hosting plans, then you can use the Shell

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70
How to change the permissions for files or folders in windows hosting?

How to change the permissions for files or folders in windows hosting? Follow the below steps to alter the permissions for files or folders in windows

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71
Does the shared hosting packages support 'Remote Upload' feature?

Does the shared hosting packages support 'Remote Upload' feature? The Remote Uploading feature/facility is directly supported in shared hosting. We

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72
How many sites can I host, if I buy 100MB plan?

How many sites can I host, if I buy 100MB plan? A customer can host only 'One Website' in 100MB space.

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73
Does your hosting plan support Ruby on Rails 3.1.0 and 1.9.2 version?

Does your hosting plan support Ruby on Rails 3.1.0 and 1.9.2 version? No, we will support only for Ruby 1.8.7 version. If needed you can buy

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74
What is the difference between domain & hosting reseller?

What is the difference between domain & hosting reseller? The difference between domain and hosting reseller is, if you are a domain reseller you

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75
How to renew a domain/hosting package?

How to renew a domain/hosting package? Follow the below steps to renew a hosting account. Step 1: Open Hioxindia site. Step

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76
Is it possible to change the demo hosting from Linux to Windows?

Is it possible to change the demo hosting from Linux to Windows? No, it is not possible. Once a demo hosting package is provided to a customer,

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77
What to do when the webspace was overused?

What to do when the webspace was overused? In this situation, you have two options. Either you have to bring down the space usage or else you have

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78
How to create a hosting account in reseller account in Plesk 9?

How to create a hosting account in reseller account in Plesk 9? Follow the below steps to create a hosting account in reseller account in Plesk 9. Step

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79
How to terminate a hosting account in reseller account in Plesk 9?

How to terminate a hosting account in reseller account in Plesk 9? Follow the below steps to terminate a hosting account in reseller account in Plesk

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80
How many domains can be hosted in Linux unlimited hosting plan?

How many domains can be hosted in Linux unlimited hosting plan? Currently, we are providing three unlimited packages in Linux hosting. The

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81
What major hosting plans are offered as demo package?

What major hosting plans are offered as demo package? We do offer demo package in all the hosting packages. The hosting type which are offered as

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82
What should I do to get additional grace period to renew my hosting space?

What should I do to get additional grace period to renew my hosting space? Customer who requires additional grace period, should send a mail to

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83
How many pages can I create in my hosting account?

How many pages can I create in my hosting account? You can create unlimited webpages in your hosting account. But it is limited by the Space

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84
What to do if I don't want to use the domain/hosting plan further?

What to do if I don't want to use the domain/hosting plan further? If you don't want to use the domain/hosting packages you have, you may simply leave

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85
How to get MVC support for ASP.NET in Windows Hosting?

How to get MVC support for ASP.NET in Windows Hosting? The MVC by default, is not applicable in our Windows Hosting Packages.

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86
Is it necessary to have a domain to buy Static IP?

Is it necessary to have a domain to buy Static IP? No, it is not necessary to have a domain to buy a static

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87
Can I buy the Static IP for a month?

Can I buy the Static IP for a month? No, we do not provide static ip on monthly basis. Customers can buy it for a year only. We will offer static

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88
Is it possible to activate a terminated account?

Is it possible to activate a terminated account? Once the account is terminated no files related to the domain / hosting will be available in the

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89
Do you provide whm panel with linux hosting plan?

Do you provide whm panel with linux hosting plan? No, the whm panel will not be provided with linux hosting plan. Purchase a 'Linux Reseller' package

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90
How can I manage my clients domain?

How can I manage my clients domain? Use 'WHM' panel to manage and control the domains of your clients. Use this link

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91
What is the difference between a customer and a reseller?

What is the difference between a customer and a reseller? The difference between a reseller and a customer is that, Resellers

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92
Is it possible to cancel the domain or hosting order?

Is it possible to cancel the domain or hosting order? Yes, it is feasible to cancel the domain/hosting order. But it will be done depending upon the

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93
How long the discount will be valid for a hosting package?

How long the discount will be valid for a hosting package? Discount offered for a hosting package will be valid for one year only. It cannot be continued

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94
What to do when a hosting plan is scrapped by the service provider?

What to do when a hosting plan is scrapped by the service provider? If the service provider removes a hosting package suddenly, then customers will

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95
Can I renew my domain and hosting before the renewal period?

Can I renew my domain and hosting before the renewal period? Yes, you can renew your domain or hosting before the renewal period. Follow the below

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96
Why my site shows as "Page not found" after registration?

Why my site shows as "Page not found"? If you haven't update your nameserver details properly, you might receive "404 - Page Not Found" when you try

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97
Can I upgrade hosting plan before the payment is confirmed?

Can I upgrade hosting plan before the payment is confirmed? No, it is not possible to upgrade a hosting package before the payment is confirmed. Customer

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98
Will there be any raise in price of both domain & hosting packages?

Will there be any raise in price of both domain & hosting packages? Yes, definitely there will be change in the price level. Note that the price of

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99
How many domains can be mapped with a hosting plan?

How many domains can be mapped with a hosting plan? Only a single domain can be mapped with a hosting plan.

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100
When managing two domains in a hosting account, will it have any difference while using FTP?

When managing two domains in a hosting account, will it have any difference while using FTP? No, there won/'t be any difference. Normally, it will

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101
If a hosting account was terminated will it affect the database?

If a hosting account was terminated will it affect the database? Yes. If the hosting account was terminated, then the entire data including the database

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102
Recently added new domain in the existing hosting plan is not working. What can I do?

Recently added new domain in the existing hosting plan is not working. What can I do? It might be that you may not have updated the name servers or

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103
I already have two domains. Can I buy one more domain for my hosting account?

I already have two domains. Can I buy one more domain for my hosting account? Yes, Customer are entitled to buy any number of domains mentioning the

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104
If a customer upgrades a hosting plan, will he get additional features?

If a customer upgrades a hosting plan, will he get additional features? No, customer will not be provided with any additional features for the upgradation

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105
Do you offer any free hosting service?

Do you offer any free hosting service? Only for the paid customers we do offer hosting service. However you can get demo hosting package free of cost.The

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106
Can u delete all the data in my hosting account and make it as new?

Can u delete all the data in my hosting account and make it as new? Instead of deleting data, we will terminate your existing account and create a

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107
When does the service provider terminates a hosting account?

When does the service provider terminates a hosting account? If in case, the user fails to renew his hosting account even after its expiry date and

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108
How to buy a demo hosting package?

How to buy a demo hosting package? Initially, you need to sign up with Hiox India to purchase a demo hosting package. Use this link

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109
Does the path of a folder differ from one hosting to another?

Does the path of a folder differ from one hosting to another? Yes, the path might change depending upon on the hosting space purchased by a customer.

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110
I had renewed my domain. But I received mail stating that hosting needs to be renewed?

I had renewed my domain. But I received mail stating that hosting needs to be renewed? You might have own both domain and hosting from us. In such

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111
Name the hosting plan which is self manageable?

Name the hosting plan which is self manageable? CPanel VPS is a self manageable hosting plan/package.

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